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Warranty Claim Form

Please complete the warranty claim form below. A Narrow Tree Nursery representative will contact you within 48-hours of submitting a claim.

*First Name:
*Last Name:
*Email:
*Phone:
*Purchase
Date:
*Description of Claim:
 

Pictures of the dead tree or shrub will help us to expedite the claim process. Please upload a digital picture to support your claim.

*Claim Pictures:
*Denotes required field
Narrow Tree Guarantee & Warranty Policy
Narrow Tree Nursery guarantees that our trees, shrubs and perennials are healthy, disease-free and insect-free at the time of sale. All of products sold are grown at our farm or by a professional, licensed greenhouse or nursery.

Our trees and shrubs (exceptions listed below) come with a full 1-year, 1-time replacement warranty. In the event of the death of a warranted tree or shrub, Narrow Tree will replace it with an equivalent product or issue a store credit for the amount of the tree or shrub within 1 year of the purchase date. No cash or credit card refunds will be issued on warranty claims.

Please note, Azaleas, Holly Trees, Crepe Myrtles and Dogwood trees are not warranted.

For more information, visit our Guarantee & Warranty page. Questions? Email us at info@narrowtree.com.